Talk to Orthopedic on Heel Pain

my mother is feeling pain when she wokeup, walking or standing 30 minutes in kitchen for cooking i feel that she has severe pain in heel because i touched that area that is looking red ofcourse this is because of standing but feeling like really a tight muscle like vein of that area are stretched or having too much pressure I search this condition on google they show that this is uric acid increases in body condition so i saw tootka for healing from heel pain they suggest that rolling your heel on iced or chilled water bottle it will give you a temporary relief and when ever mom do it she is feeling better with remedy